Client Service Executive - Calicut, India - Meridian Solutions Inc
Description
Roles and Responsibilities:
- Cultivating solid relationships with clients through the provision of exceptional aftersales service.
- Creating a positive onboarding experience for new clients.
- Identifying ways to overcome clients' initial dislike of company products.
- Maintaining an accurate record of all existing and potential clients.
- Responding to client inquiries in a timely and professional manner.
- Training and providing overall guidance to client service employees.
- Organizing training seminars to enable clients to fully utilize product features and benefits.
- Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.
Requirements:
- Bachelor's degree in business administration or an industryrelated field.
- Proven experience working as a client servicing executive.
- Proficiency in Microsoft Excel.
- Working knowledge of Customer Relationship Management (CRM) software.
- The ability to work efficiently under pressure.
- Excellent organizational and time management skills.
- Strong analytical and problemsolving skills.
- Effective communication skills.
- Exceptional customer service skills.
Salary:
₹12, ₹18,000.00 per month
Schedule:
- Day shift
- Monday to Friday
Experience:
Client Service Executive: 1 year (preferred)
More jobs from Meridian Solutions Inc
-
Junior Graphic Designer
Calicut, India - 1 week ago
-
Telecaller
Calicut, India - 3 days ago
-
Driver
Calicut, Kerala, India - 3 weeks ago
-
Marketing Research Executive
Calicut, India - 1 week ago
-
Social Media Executive
Calicut, India - 2 weeks ago
-
Junior System Administrator
Calicut, India - 1 week ago