Non Voice Process - Kolkata, India - ManpowerGroup Service Pvt Ltd

ManpowerGroup Service Pvt Ltd
ManpowerGroup Service Pvt Ltd
Verified Company
Kolkata, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
**Process

  • Digital Commerce Solutions (eCommerce Platform)**
    Role
  • FRM (Fraud & Risk Management) Specialist (Non Voice Process)
**Working Days:

  • 6 days (1 rotational week off)**
    Shift: Rotational as per roster (any 9 hours)

Shift Timings: 9 am to 6 pm / 10 am to 7 pm / 11 am to 8 pm / 12 pm to 9 pm

Location:
Sector V, Saltlake, Kolkata

Education - Graduates only
We are hiring for an e-Commerce Fraud and Risk Operations project Key Responsibilities:

  • Understand buyer fraud patterns and investigate to eliminate confirmed fraud orders.
  • Incident Handling: Close the incident within the defined SLA.
Skillsets and experience

Good spoken & written communication skills in English is mandatory

Should have basic knowledge of the e-Commerce domain & related jargons, such as, fraud, risk, seller, buyer, return, etc.


Should have good IQ

0-3 months + experience in any BPO voice process

Male and Female Both
**Interview Mode

  • Face to Face**
    Job Types: Fulltime, Permanent, Fresher

Salary:
₹5, ₹15,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Day shift
  • Fixed shift
  • Morning shift
  • Rotational shift

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Kolkata,

West Bengal:
Reliably commute or planning to relocate before starting work (required)
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