Opening Kotak Mahindra Bank(Voice) - Mumbai, India - Onesource Atreus

Onesource Atreus
Onesource Atreus
Verified Company
Mumbai, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Customer Service Voice Process + Upselling*- Hiring for Assistant Manager *[Deputy Manager]

  • Need minimum 6 months to 2 years of BPO customer service experience.
- *Key requirement*1) To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the
queries & requests to customer's satisfaction.
2) To identify and convert the opportunities for cross selling (banking product) on customer's call.

  • Shift Timings : *Rotational
  • Males 247, Females 7 am to 8 pm (Any 9 hours)
- *6 Days working,1 rotational off for first 3 months then 5 days working, 2 RO
  • Salary : Up to 35,000 CTC


  • Age

  • Up to 29 years
  • No transportation facility.
  • Transportation boundaries : Kurla
  • Kalyan (Can consider Ulhasnagar, Ambernath, Badlapur), Airoli to Seawoods.
*No western line*- Rounds of Interview : HR, TL, Team Manager round.


Salary:
Up to ₹30,000.00 per month


Schedule:

  • Rotational shift

Education:


  • Bachelor's (required)

Experience:


  • Customer service: 1 year (required)

Language:


  • English (preferred)

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