- Bachelor's Degree in Engineering or equivalent.
- Proven ability to multi-task.
- Strong interpersonal and communication skills.
- Ability to work independently or with a team.
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Cloud Operations
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Anicalls (Pty) Ltd noida, India· • 5+ years of Experience as an established technology leader · • Extensive experience supporting Cloud or PaaS / SaaS production environment · • Extensive Experience with multiple Public Cloud Provider (Azure, AWS, GCP) · • Strong management skills, but also be able to dive in ...
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Boston Scientific Corporation Gurgaon, India**Principal, IT, Cloud Operations**: · - Remote Eligible: Hybrid- Onsite Location(s): Gurgaon, IN**Requisition ID**:556376** · **Location : Gurgaon, India** · **Overview** · Boston Scientific is seeking an experienced IT principal level resource to fill a visible and strategic ro ...
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Cloud Architect
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UKG (Ultimate Kronos Group) Noida, India**Description & Qualifications**: · Description · Be a part of an innovative team at UKG to architect solutions in a complex technical landscape in the public cloud which serves as the foundation for · our enterprise SaaS offering. This is an exciting opportunity for an experienc ...
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Cloud Administration
2 weeks ago
Persystent Consultancy Services Noida, IndiaAs a Cloud Administrator, you will play a pivotal role in managing and optimizing our cloud infrastructure to ensure seamless operations and a secure environment. You'll work closely with our IT team, clients, and partners to design, implement, and maintain cloud solutions that a ...
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Cloud Service Expert
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Willware Technologies Noida, India**Company Name**:WillWare Technologies · **Employment Type**: Permanent · **Location**: Sector 81, Noida · **Work Model**: Hybrid · This position is open at the Noida office. · **Tasks**: · - Operating of Cloud Platforms (Azure, AWS) · - Diagnose & troubleshoot user-facing servic ...
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Aws 6 to 9 Years Pan India
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Avp cloud Security
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Skillety Technologies Noida, IndiaRoles & Responsibilities · - Serve as a SME on cloud cyber risk for leading cloud platforms AWS, Azure/ office 365. · - Design and develop cloud platform-specific security policies, standards, and procedures for management group and account/subscription management and configurati ...
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System Administrator 3-it
1 week ago
Oracle Noida, India**OMCS OCI Infra teams provide 24 x 7 support **for Oracle Cloud Servers, Storage, Infrastructure, interoperability, and Operating Systems support for Oracle's Gen2 Cloud and its customers across all OCI regions. This team is committed to providing best Cloud Technology support a ...
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Solution Architect
1 week ago
Sopra Steria Noida, IndiaYears' experience in a solutions architect capacity (data center consolidations, large scale enterprise systems integration, IT Strategy and Management, IT Transformations, Cloud Architecture and migrations) · - Driving the creation of proposals, RFP/RFI responses, and Statements ...
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Aws Cloud Administrator
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Globalzone Noida, IndiaFrom 2 to 4 year(s) of experience · - ₹ 5,00, ,00,000 P.A. · - Noida**Roles and Responsibilities** · - Ability to manage cloud services and possess cloud migration experience · - Deep Operating System (Windows/Linux) Architecture and administration skillset · - 24x7 Operational e ...
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Production Service Systems Administrator 3
2 weeks ago
Oracle Noida, IndiaResponsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, perform ...
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Aws Architect
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Sysadmin & Dev-ops in India (M/F)
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PixelMechanics Noida, India**You have***: · - A strong experience (at least 5 years) in running cloud services and managing container-based workloads using Docker, Kubernetes etc. · - Experience in using and maintaining production environments for various cloud platforms such as Azure, AWS, GCP, etc. · - A ...
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Aws Administrator
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Alobha Technologies Pvt Ltd. Noida, IndiaJob description · IT & Cloud Support · We are looking for team of experienced IT & Cloud support Engineers to form a Support team in our Remote Cloud Support Group (RCSG) to work. To be successful as a Cloud Engineer, you should be able to work on multiple cloud technologies incl ...
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Rapidflow Noida, India**_About Rapidflow Inc._** · Rapidflow is a fast-growing US based software development and consulting company in the area of Oracle Value Chain Planning, Product Lifecycle Management, Master Data Management, Business Intelligence, EBS, Cloud and NetSuite. Our products and service ...
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Architect: Cloud DevOps
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Impetus Technologies Noida, IndiaBE/B.Tech/MCA/MS-IT/CS/B.Sc/BCA or any other degrees in related fields · - Good hands on experience in Cloud (AWS/Azure/GCP) · - Good knowledge of setting up data lake/data platform in cloud · - Good understanding of Enterprise Data Lake. Experience on working with data pipelines ...
Engineer, Cloud Operations - noida, India - Landis+Gyr
Description
Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative and proven portfolio of software, services and intelligent sensor technology is a key driver to decarbonize the grid. Having avoided more than 9 million tons of CO2 in FY 2021 and committed to achieve carbon neutrality by 2030, Landis+Gyr manages energy better – since 1896.
With sales of USD 1.5 billion in FY 2021, Landis+Gyr employs around 6,500 talented people across five continents.
Key Purpose of Role:
The primary job function for this position is to provide incident management support for internal and external customers using ITIL-based practices and procedures to provide best in class technical service support.
Primary responsibilties include incident management that will come from monitoring the Landis+Gyr devices and networks or directly from customer inquiries.
This position is responsible for troubleshooting the incident and escalating to the correct personnel within Customer Operations orgnaization.
Additionally this role performs as the communication hub for Customer Operations.
This position includes taking calls from customers and Landis+Gyr stakeholders.
Areas of Responsibility / Tasks:
• Monitoring of electronic devices, radios and/or other hardware or software offerings as part of a managed service or data hosting customer agreement
• Troubleshooting and sustaining/improving managed service RF and IP network capabilities through the use of various monitoring tools and applications
• Receives and resolves incident requests from internal and external customer inquiries by providing support via the telephone, e-mail, etc.
• Works independently 90%+ of the time
• Logs, accurately tracks and documents all incidents in call tracking database, CRM
• Provides bypass and restoration techniques or solutions
• Escalates incidents in accordance with the procedures
• Act as communication nucleus for all of Customer Operations including after hours incident management responsibilities
• Acts as technical coach and mentor for Technical Support Engineers
• Represents Company in a positive, professional manner when working with both external and internal customers
• Supports and adheres to Company's Code of Conduct and Ethics Policy
• Performs other duties as assigned or required
Professional Experience (years)
2+ years of experience in customer service, technical support in related field, or utility industry.
Qualifications and Additional Requirements
If you have the drive and enthusiasm to accept this challenge and to work in a very dynamic, cross functional and international environment, we are looking forward to meeting you.