Bpo Call Center - Pune, India - Ecomcure
Description
Manage large amounts of inbound and outbound calls in a timely manner- Follow communication "scripts" when handling different topics
- Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets.
Job Types:
Full-time, Part-time, Fresher
Salary:
₹15, ₹18,000.00 per month
Schedule:
- Day shift
- Flexible shift
Supplemental pay types:
- Yearly bonus
Education:
- Higher Secondary(12th Pass) (preferred)
Speak with the employer
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