Customer Care Executive - Chandigarh, India - Millions Kart Private Limited
Description
Urgently hiring for Customer Care Executives for our eCommerce process.
- **(Note
- This is a fulltime work from office job, freelancers/Part timers do not apply)**_
- Processing orders and managing from start to finish update the same in portals.
- Make calls professionally to provide information about customer orders, products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Knowing our products inside and out so that agent can answer questions.
- Provide accurate, valid and complete information by using the right methods/too.
Required skill set:
- Should have computer knowledge and excel
- Have good command over English and Hindi language
- Good communication
- Customer focus
- Should have good convincing power
- Should be presentable
- Should be able to work with team
- Daily report to team leader
Job Types:
Full-time, Regular / Permanent
Salary:
₹10, ₹15,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Application Question(s):
- We must fill this position urgently. Can you start immediately?
- Are you comfortable commuting to this job's location?
- What is your current/previous CTC?
- What is your expected CTC?
Experience:
- Customer support: 1 year (preferred)
Language:
- English (preferred)
Speak with the employer
- Health insurance
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