Customer Success Associate - Gurgaon, India - dazzlelect

dazzlelect
dazzlelect
Verified Company
Gurgaon, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

PURPOSE OF POSITION

PRIMARY DUTIES AND RESPONSIBILITIES

  • Follow procedures methodically to accurately respond to customers on Call.
  • Provide quotes and information to customers related to their product.
  • Provide information including Delivery time and other quires related to product.
  • Fulfill invoice requests on purchased products.

ELIGIBILITY

  • Should have minimum 6 months experience in BPO. Freshers also considered.
  • Should be proficient in spoken and written English & Hindi
  • All agents to be cross skilled to manage all channel interactions

WORK CULTURE

  • Work from office (Gurgaon Location)
  • 6 days a week with 1 rotational off

Job Types:
Full-time, Regular / Permanent, Fresher


Salary:
₹17, ₹19,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Night shift
  • Rotational shift

Ability to commute/relocate:

  • Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work (preferred)


Speak with the employer

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