Customer Success Associate - Gurgaon, India - dazzlelect
Description
PURPOSE OF POSITION
PRIMARY DUTIES AND RESPONSIBILITIES
- Follow procedures methodically to accurately respond to customers on Call.
- Provide quotes and information to customers related to their product.
- Provide information including Delivery time and other quires related to product.
- Fulfill invoice requests on purchased products.
ELIGIBILITY
- Should have minimum 6 months experience in BPO. Freshers also considered.
- Should be proficient in spoken and written English & Hindi
- All agents to be cross skilled to manage all channel interactions
WORK CULTURE
- Work from office (Gurgaon Location)
- 6 days a week with 1 rotational off
Job Types:
Full-time, Regular / Permanent, Fresher
Salary:
₹17, ₹19,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work (preferred)
Speak with the employer
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