Student Support Executive/telecounsellor - Delhi, India - Made Easy Education Pvt. Ltd

Made Easy Education Pvt. Ltd

Verified Company

Delhi, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Position Title:
Student Support Executive/Tele-Counsellor (via Inbound - Outbound calls/eMail) (Full Time)

Purpose:

To counsel and provide guidance to engineering students for admission in various online/offline courses for preparation of competitive exams like GATE, ESE, PSU's etc.

Responsibilities

To receive inbound calls and counseling engineer aspirants.
To do outbound calls as per the leads received from support teams
To counsel prospective students on telephone/IVRs/Online.
To escalate the prospects/queries, if required on time
To manage front office desk by resolving student's face to face queries, if required.

Competencies

Command on verbal/Written English communication skills

Telephone handling skills

Voice/Tone/Pitch/Timely Information
Persuasive skills, Multitasker
Adaptable, flexible and fast learner
Selfmotivated, High Integrity, Independent & Outside the BOX thinker

Educational Qualifications

Graduate/Post Graduate

Experience
years of experience in Tele-Counselling

Preference to experience in Education (EdTech) industry

Location:

Hauzkhas, Kalu Sarai - New Delhi

WFO/6 days

Job Types:
Full-time, Regular / Permanent

Salary:
₹20, ₹30,000.00 per month

Benefits: