Sales Co-ordinator - Pune, India - Malpani - Bakelite

Description

A Sales Coordinator in FMCG (Fast-Moving Consumer Goods) is responsible for supporting the sales team in achieving their sales targets, coordinating with different departments within the company and maintaining customer satisfaction.

• Supporting the sales team in achieving sales targets by ensuring that all salesrelated documents, data, and reports are organized, updated, and available for the sales team.
• Coordinating with the production, logistics, and marketing departments to ensure timely delivery of products, promotions, and marketing collaterals to the customers.
• Handling customer inquiries and complaints, and ensuring that their concerns are addressed promptly and accurately.
• Creating and maintaining customer records and updating them with accurate and current information.
• Conducting market research and analyzing sales data to identify trends, opportunities, and challenges in the FMCG market.
• Preparing and presenting sales reports, performance metrics, and other data to the sales team and management.
• Coordinating with distributors, retailers, and other channel partners to ensure that they are wellinformed about the company's products, promotions, and marketing campaigns.
• Assisting the sales team in creating and implementing sales strategies, including planning and executing customer events, product launches, and trade shows.
• Keeping uptodate with the latest industry trends and best practices, and suggesting improvements to the sales process and customer experience.

• Monday to Friday

• Fixed shift

• Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)