Tele Caller Executive - Ludhiana, Punjab, India - Frontier Group of Companies

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description
We are seeking enthusiastic and proactive individuals to join our team as Telecallers.

As a Telecaller, you will be responsible for reaching out to potential customers over the phone to promote our products/services and generate sales leads.


Responsibilities:


  • Make outbound calls to potential customers using a provided script.
  • Identify customer needs and offer tailored solutions or product recommendations.
  • Maintain a high level of professionalism and customer service during all interactions.
  • Keep accurate records of customer interactions, including details of inquiries, complaints, or feedback.
  • Follow up on leads and inquiries to ensure customer satisfaction and maximize sales opportunities.
  • Collaborate with the sales team to achieve targets and meet performance goals.
  • Stay updated on product knowledge and company policies to provide accurate information to customers.

Requirements:


  • Proven experience as a telecaller or similar role in sales/customer service.
  • Excellent communication and interpersonal skills.
  • Ability to persuade and influence customers effectively.
  • Strong negotiation and problemsolving abilities.
  • High level of resilience and persistence in achieving targets.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent; additional certification in sales or customer service is a plus.

Pay:
₹8, ₹15,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Fixed shift

Supplemental pay types:

  • Performance bonus

Experience:

- tele sales: 1 year (preferred)


Language:


  • Hindi (preferred)
  • English (preferred)
  • Punjabi (required)

Work Location:
In person

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