Tele Caller Executive - Ludhiana, Punjab, India - Frontier Group of Companies
Description
We are seeking enthusiastic and proactive individuals to join our team as Telecallers.As a Telecaller, you will be responsible for reaching out to potential customers over the phone to promote our products/services and generate sales leads.
Responsibilities:
- Make outbound calls to potential customers using a provided script.
- Identify customer needs and offer tailored solutions or product recommendations.
- Maintain a high level of professionalism and customer service during all interactions.
- Keep accurate records of customer interactions, including details of inquiries, complaints, or feedback.
- Follow up on leads and inquiries to ensure customer satisfaction and maximize sales opportunities.
- Collaborate with the sales team to achieve targets and meet performance goals.
- Stay updated on product knowledge and company policies to provide accurate information to customers.
Requirements:
- Proven experience as a telecaller or similar role in sales/customer service.
- Excellent communication and interpersonal skills.
- Ability to persuade and influence customers effectively.
- Strong negotiation and problemsolving abilities.
- High level of resilience and persistence in achieving targets.
- Ability to work independently and as part of a team.
- High school diploma or equivalent; additional certification in sales or customer service is a plus.
Pay:
₹8, ₹15,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Performance bonus
Experience:
- tele sales: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
- Punjabi (required)
Work Location:
In person
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