Customer Service Associate - Gurugram, Haryana, India - Drimlite
Description
Job Description:
Customer Service Associate (CSA)
Location:
Gurgaon, Haryana
Position Overview:
We are seeking Customer Service Associates (CSAs) to join our team in Gurgaon. CSAs play a pivotal role in engaging with customers, generating footfall, and facilitating lead generation activities.
Responsibilities:
- Engage with customers in outbound activities to drive footfall and generate leads.
- Deliver exceptional customer service to ensure customer satisfaction and loyalty.
- Collaborate with team members to achieve sales targets and objectives.
- Maintain accurate records of customer interactions and transactions.
- Stay updated on product knowledge and promotions to effectively communicate with customers.
- Contribute to a positive and collaborative work environment.
Requirements:
- Proficiency in Hindi, English, and Telugu languages (No VETI Assessment required).
- Graduates or undergraduates with relevant experience will be considered.
- Minimum 6 months to 1 year of experience in sales or customer service.
- Excellent communication and interpersonal skills.
- Ability to work in a fastpaced environment and meet targets.
- Flexible to work 6 days a week, with a shift timing of 9 am to 6 pm.
Salary:
- CTC: ₹20,000 to ₹22,000 per month.
Interview Process:
- HR Round: Virtual
- Operations Round: Inoffice
- Joining Formalities: Inoffice
- Joining: Inoffice
Benefits:
- Competitive salary package.
- Opportunity for growth and advancement within the company.
- Positive and supportive work culture.
Pay:
₹20, ₹22,000.00 per month
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Commission pay
- Performance bonus
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (preferred)
- Hindi (preferred)
Work Location:
In person
More jobs from Drimlite
-
Sales Executive
Gurugram, Haryana, India - 1 week ago
-
Customer Support Executive
Gurugram, Haryana, India - 5 days ago
-
Tele Caller Executive
Delhi, India - 2 weeks ago
-
Graphic Designer
Naraina, Delhi, Delhi, India - 3 weeks ago
-
Sales Professional
Delhi, India - 1 week ago
-
E-commerce Executive
Naraina Industrial Estate H.O, Delhi, Delhi, India - 5 days ago