Customer Relations Executive - Coimbatore, Tamil Nadu, India - Covai Sprouts Talent Scout

Covai Sprouts Talent Scout

Verified Company

Coimbatore, Tamil Nadu, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

**:

Act as the primary point of contact for customers, addressing their inquiries, concerns, and feedback in a timely and professional manner**
Handle customer complaints and escalations, working to resolve issues to the customer's satisfaction:
Build and maintain strong relationships with customers through regular communication and follow
up**
Monitor customer satisfaction levels and gather feedback to improve overall customer experience:
Stay up to date on product knowledge and customer service best practices**
Motivate the team, track performance, and report metrics

-Daily and Weekly Responsibilities:

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Skills and Qualifications:

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Bachelor's degree in business or management:

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Successful track record in B2B sales and negotiation:

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Excellent verbal and written communication skills in English, Tamil, Malayalam & Hindi:

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Working experience with sales techniques:

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Proficiency with data analysis, forecasting, and budgeting:

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Proven ability to plan and manage resources:

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Preferred Qualifications:

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Freshers can apply
:

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Ability to deliver presentations.

Salary:

Up to ₹15,000.00 per month

Schedule: