Customer Service Executive - Palghar, India - R5 Consultants

R5 Consultants
R5 Consultants
Verified Company
Palghar, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Job Title ;
Customer Support Executive

Location
:
Boisar
Job Overview


Key Responsibilities

  • Data entry and approvals for pick up etc to be coordinated
  • Ensuring customer gets feedback on faulty kits within TAT
  • Evaluate the defective reagents returned by the customer. Follow up with QA/ QC team on identifying the reason/ fault for the same.
  • Claim Settlement for non technical issues of customers
  • Going on field for solving the complaints when required

Qualifications:


B.SC MLT/DMLT
Experience

6 months to 1 year

What We Offer

  • Competitive salary range upto 3.5 LPA
  • Opportunity for growth and development
  • Dynamic and collaborative work environment

Salary:
Up to ₹350,000.00 per year


Benefits:


  • Provident Fund

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Education:


  • Diploma (required)

Experience:

- total work: 1 year (required)

  • Customer service: 1 year (required)

Language:


  • English (required)
  • Hindi (required)

Ability to Commute:

  • Palghar, Maharashtra (required)

Ability to Relocate:

  • Palghar, Maharashtra: Relocate before starting work (required)

Work Location:
In person
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