Telemarketer - Kochi, India - Blossom Inners Pvt Ltd

Blossom Inners Pvt Ltd
Blossom Inners Pvt Ltd
Verified Company
Kochi, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Keeping track of the sales lead from Google sheet or what's app.

  • Calling the sales lead for validation / verification.
  • Maintaining quality verification / validation by adhering to all the CPR points.
  • Handling customer query and responding it positively.
  • Reporting the dispute cases to the sales team as well as the management.
  • Keeping update on any changes in the product, process & CPR.
  • Ensuring the TAT of 8 mins to be followed for the first call.
  • Updating the dispute case on the Google sheet & What's app.
  • Attending training and review meetings.
  • Should handle multiple products. (elife, PP, HW)
  • Any regular malpractice (like duplicate numbers for multiple case etc.) by the sales team to be reported to the team manager.
  • Ensuring replacement manpower availability when taking break or leave.
  • Language Required: English & Hindi

Job Types:
Full-time, Permanent, Fresher


Salary:
₹16, ₹20,000.00 per month


Benefits:


  • Flexible schedule
  • Food provided
  • Health insurance
  • Life insurance
  • Paid time off
  • Provident Fund

Schedule:

  • Day shift
  • Weekend availability

Supplemental pay types:

  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:


  • Sales: 1 year (required)

Language:


  • Hindi (preferred)
  • English (required)

Ability to Commute:

  • Kochi, Kerala (required)

Ability to Relocate:

  • Kochi, Kerala: Relocate before starting work (required)

Work Location:
In person
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