In bgsw bmc remedy servicenow professional - Bengaluru, India - Bosch Group

Bosch Group

Verified Company

Bengaluru, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Description:

End to End knowledge in the BMC Remedy AR System architecture, including best practice design and implementation
Extensive experience in Development, Deployment, Migration and Rollouts for BMC Remedy ARS / ITSM Projects in latest versions
Extensive knowledge on Administrative / Setup skills of AR System, Mid-Tier, Load Balancer environment & Server Level Configuration
Hands on Experience in Integrating BMC Remedy with other 3rd party tools using various Integration methods
Experience in SMART IT, SMART Reporting and Digital Workplace Administration and Configuration
Experience in BMC Remedy Helix is an added advantage
Experience in database queries and procedures and basic shell scripting knowledge
Good understanding of the Servicenow platform and design and build solutions in ServiceNow modules
Ability to work with stakeholders to translate business requirements to functional and technical requirements and prepare estimates, High Level and Low Level Designs
Supporting configuration/implementation of Servicenow features, upgrades, data load, creating transform maps and scripts and performing code migrations.
Working experience with JavaScript, Jelly Scripting and Glide Scripting
Creating and Customizing ACL's, Business Rules, Script Includes, UI Policies, UI Pages, Client Scripts, Fix Scripts, Plugins, Reports etc.
Experience in designing and implementing 3rd Party integration using SOAP/REST webservices, MID server and/or other technologies
Knowledge of Servicenow best practices, working knowledge with tools like Flow Designer, SNOW Studio
Experience in Analysis of Existing, Designing New Workflows, debugging existing scripts, developing Data and Code migration strategies
Proficiency in designing and configuring Service Catalog, Request Workflows etc.
ITILv3/ITILV4, ServiceNow Admin, Implementation Specialist or Developer Certification is a plus

Qualifications:

Total IT exp years (BMC Remedy professional with working knowledge in ServiceNow)
Strong sense of quality, customer, and goals focus.
Strong communication skills.
Excellent social skills, positive attitude, and a true Team player in highly collaborative work.
Continuous learning mindset, motivated and curious.
Has strong critical thinking skills and is proactive and autonomous.

Additional Information

Additional skills:
.NET Framework
ITIL certification V3.0
Customer Handling
Good planning skills
Good Communication and Presentation skills
Knowledge on Unix, Linux and Solaris is an added advantage