Patient Care Coordinator - Bengaluru, India - DR'S VITILIGO CENTRE PVT LTD

DR'S VITILIGO CENTRE PVT LTD
DR'S VITILIGO CENTRE PVT LTD
Verified Company
Bengaluru, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Work Responsibilities_

  • Identify the needs of potential new patient, address concerns and handle objections, and provide solutions.
  • Handle inbound and outbound calls to customers.
  • Upselling premium consultation slots as much as possible.
  • Maintain good new patient relations.
  • Meet personal targets and work towards meeting team targets.
  • Maintain records of the conversations with the customer and analyze the data.
  • Write and submit timely reports on performance, targets, and patient queries.
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Critical requirements for the role (Must-Haves):_

  • Graduate.
  • 03 years of experience.
  • Excellent communication skills.
  • Working knowledge of MS Office (MS Excel and Word)
  • Must be patient, positive, and professional.
  • Strong customer service skills.
  • Ability to set and meet goals.
  • Entrepreneurial in nature.
  • Agile with a growth mindset.
  • Comfort with an unstructured role and environment that evolves over time.

Job Types:
Full-time, Permanent


Salary:
₹20, ₹25,000.00 per month


Schedule:

  • Day shift
  • Morning shift
  • Rotational shift

Work Location:
In person
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