Contact Center Voice Agent - Gautam Budh Nagar, India - Betacore Corporate Services Private Limited
Description
He/She will be responsible for making and receiving outbound/inbound calls.- Managing large amounts of inbound and outbound calls in a timely manner.
- Following the provided "scripts" when handling different topics.
- Will strive towards going beyond the assigned target and achieve best possible conversion rate.
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our CRM Database by documenting everything
Requirement:
- Exceptional interpersonal, Sales, problemsolving, verbal (US accent) and written communication Skills
- Versant 6 Certified
- Track record of overachieving quota
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
Educational Qualification Requirement:
- Minimum Graduate in any stream Desired Experience
- 2 Years of International Outbound Sales experience (US)
- Prior experience in Health Care or Mass Tort Domain Preferred
Job Types:
Full-time, Regular / Permanent
Salary:
₹28, ₹64,844.28 per month
Benefits:
- Commuter assistance
- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
- Work from home
Schedule:
- Fixed shift
- Monday to Friday
- Night shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Gautam Buddha Nagar,
Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- How many years of experience do you have in US Market?
Education:
- Bachelor's (preferred)
Experience:
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
- BPO: 1 year (preferred)
Language:
- English (preferred)
Shift availability:
- Night Shift (required)
- Health insurance
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