Customer Care Executive - Bengaluru, India - EatEasily Online Pvt. Ltd

EatEasily Online Pvt. Ltd

Verified Company

Bengaluru, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Job Summary:

Responsibilities:

Address customer concerns professionally and courteously.
Resolve technical issues by offering appropriate solutions.
Document customer interactions with a focus on accuracy and completeness.
Collaborate with other departments to resolve complex customer issues.
Exceed customer satisfaction goals and metrics.
Maintain a positive and proactive approach to resolving customer problems.
Stay informed about company products, services, and policies for accurate customer assistance.

Requirements:

Exceptional verbal and written communication skills.
Strong problemsolving abilities with keen attention to detail.
Capability to thrive in a fastpaced environment and manage multiple tasks efficiently.
Flexibility to work in rotational shifts, including nights and weekends.
Familiarity with customer support software and tools.
Freshers are encouraged to apply, with immediate hires given preference.

Education and Experience:

Salary:
₹20, ₹26,000.00 per month

Benefits:

Schedule:

Supplemental pay types:

Ability to commute/relocate:

Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

Education:

Experience:

- total work: 1 year (required)

Language:

Speak with the employer

Customer Care Executive