Process Coordinator - Ghaziabad, India - Career Creed HR Services Pvt Ltd

Career Creed HR Services Pvt Ltd
Career Creed HR Services Pvt Ltd
Verified Company
Ghaziabad, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Pro-actively contribute to process improvement efforts

Assist in creating new and revised policies and procedures

Create, maintain and enhance Excel reports/audits to ensure compliance with federal laws and company guidelines in order to minimize losses and legal concerns

Track and prepare data and reports

A proficient level of computer skills is required

Working with existing team to determine call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses

Responsible for setting and meeting performance targets for speed, efficiency, sales and quality

Liaises with supervisors, team leaders, operatives and third parties to gather information and resolve issues

Monitors random calls to improve quality, minimise errors and track operative performance

Has accountability for results of programs/decisions in terms of cost and direction


Job Types:
Full-time, Regular / Permanent


Salary:
₹12, ₹15,000.00 per month


Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Ghaziabad,

Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)


Experience:

Process Coordination: 2 years (preferred)


Speak with the employer
More jobs from Career Creed HR Services Pvt Ltd
See all jobs of Career Creed HR Services Pvt Ltd