Operations Intern - Bengaluru, India - FunctionUp
Description
Job Summary:
We are seeking a motivated and enthusiastic Business Operations Executive to support our Ed-Tech operations team in daily tasks.
You will work closely with our EdTech operations team to help streamline processes and ensure efficiency in our day-to-day operations.
Strong communication skills and empathetic understanding is what we are looking for.Key Responsibilities:
- Establish and maintain positive relationships with students, providing a supportive and nurturing environment
- Monitor student attendance and ensure that they attend their classes on time
- Identify and address student concerns, providing guidance and support as needed
- Mentor students, offering advice and assistance with academic and career development
- Work with the admissions team to retain students and ensure that they remain enrolled
- Utilize student data to analyze and understand student needs and provide appropriate interventions to help students succeed
- Collaborate with other retention specialists to identify and implement best practices in student support and retention
Requirements:
- Completed Bachelors Degree Program administration, operations, or a related field.
- English + Hindi (mandatory)
- Counseling skills
- Proficient in Microsoft Excel
- Strong written and verbal communication skills (both Hindi and English)
- Interest in the Ed-Tech industry is a plus
- Strong attention to detail
- Ability to work independently and as part of a team
Job Type:
Permanent
Salary:
₹15,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
Schedule:
- Day shift
Ability to commute/relocate:
- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Language:
- Hindi (required)
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