Customer Service Advisor - Kolkata, India - Shree Automotive Pvt. Ltd
2 weeks ago
Description
Basicassessment of vehicles , including collision impact assessment.
- Knowing and implementing the manufacturer's and dealership's policies on car service including
interval recommendations, warranty & insurance, repair and maintenance details, oil changes, spare part details, costs and prices, timelines , etc.
Booking appointments , taking inventory, conducting inspections, and sending out invoices.
- Coordinating with the manufacturers and other sources for
spare parts & other requirements. - Understanding of all
technical documents related to the car.
Making informed recommendations based on the customer's needs and wants.
-
Identifying & explaining to the customer what's required , what has been done, how long it will take, and explanation of costs for the same.
- Excellent
comprehension and communication skills, as well as the ability to think on their feet.
Salary:
₹8, ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Kolkata,
West Bengal:
Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- total work: 3 years (preferred)
- service advisor: 3 years (preferred)
- Cars inspection: 3 years (preferred)
- Service: 3 years (preferred)
Language:
- English (preferred)
- Health insurance
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