Client Engagements - Delhi, India - Unstop

Unstop

Verified Company

Delhi, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Unstop is looking for an
Associate Client Engagements who can be the liaison between the operations team and the client.

You will be managing corporate campaigns, projects, engagements for brands like
TATA, Reliance, L'Oreal, Flipkart, HUL, Uber, and others.

Jack of all trades You'll be doing pretty much anything and everything within D2C - Managing Projects, Engagements, User Acquisition Campaigns, etc.

You will be responsible for resolving client issues and requests in a timely manner. You will take ownership of an account and ensure that the team delivers in a timely manner.

Roles and Responsibilities:

Collaborate with the operations team to maintain a healthy delivery pipeline and ensure the timely delivery of client requirements within the agreed SLA
Resolve any issues faced by the client, ensure redressal for complaints within the shortest span of time
Liaise between the client and internal teams. Interact and coordinate with all departments working on the same account
Be the primary point of contact and build longterm relationships with clients
Assist with challenging client requests or issue escalations as needed
03 years of total work experience in product companies / fastgrowing startups / EdTech companies, etc.
Excellent interpersonal skills, excellent communication, attention to detail, quick thinker, selfstarter, and a multitasker
Must have demonstrated skill of getting things done i.e., strong execution skills
Ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and Clevel
Brownie point for someone with experience in program/project and client management or understanding of EdTech space

Soft Skills Required:
Great interpersonal skills, excellent communication, attention to detail, quick thinker, self-starter, and a multi-tasker

Salary:
₹360, ₹600,000.00 per year

Benefits: