Product Designer - Bengaluru, India - Standard Chartered

Standard Chartered
Standard Chartered
Verified Company
Bengaluru, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Job:
Operations


Primary Location:
Asia-India-Bangalore


Schedule:
Full-time


Employee Status:
Permanent


Posting Date: 20/Feb/2023, 10:52:32 PM


Unposting Date:
Ongoing


The Role Responsibilities

Job Role


As Senior Designer you will be responsible for the client experience of CCIB Credit Transformation Project; this means you'll be tasked with designing highly functional digital tools and services to support and meet the goals of our Corporate and Institutional Business.

You will have experience designing products in domains such as fintech and or large corporate banking platforms.


You will internalise complex information about products and services to make them understandable to real humans like you and us.

Since this role is fully focused on solving problems for customers and business alike, it requires empathy and business understanding in equal parts.


What you will do?

  • You'll create the vision for a standout user experience across all products and services and drive its realisation with the larger design team, business, and tech.
  • You use wireframes to express your vision and seek alignment and deliver the final flows with applied components from our design system.
  • You will use your entrepreneurial spirit and ability to be handson. Drive, grit and the ability to evangelise the significance of user experience is an important skill for any senior team member to affect the change we're after.

What we would like you to bring?

  • You have the ability and desire to keep challenging yourself and others with entrepreneurial attitude and passion for observing human behaviour, identifying team biases, and surfacing these with grit.
  • Experience driving projects from initiation to delivery, defining the business value gained with the program and utilising this with stakeholders for buyin.
  • You love to take ownership, see your projects through to launch and keep an eye on them afterwards, always on the lookout for improvement.
  • You can guide business partners and evangelise a mindset for good experience and usercentricity.
  • Enthusiasm for tackling the large cultural shift necessary to establish a design practice.
  • You also understand global diversity and the ability to advise on solutions that suit all.
  • You work smart, are flexible and skilled in establishing practical processes.
  • You can be strategic one moment and a detailobsessed designer the next.

Business

  • Work collaboratively with designers and product team members to identify, prioritize and conduct user research using appropriate quantitative and qualitative techniques such as usability testing, remote moderated and unmoderated studies, performance benchmarks, competitive benchmarks, structured surveys, user interviews, focus groups, ethnographic research, contextual inquiry, concept testing, card sorting and tree testing.
  • Collaborate closely with other researchers, designers, product managers, data scientists, marketing and operations managers, and engineers to ensure research you deliver is integrated into every aspect of the product and provides a holistic view of our users.
  • Generate actionable insights that help shape product and business decisions and communicate the user insights in compelling ways through written reports and inperson presentations to stakeholders.
  • Demonstrate problem solving skills and the ability to quickly develop recommendations based on quantitative and qualitative evidence.
  • Be the consumer's voice and champion within the organisation and build customer centricity in all our product building initiatives.
  • Work in a fastpaced environment, designing and implementing research that effectively answers key business questions.
  • Manage multiple workstreams with varying timelines and complexity with authority and passion.
  • Create methodologies that align to the needs of the organisation.
  • Deliver quality work with light managerial supervision.

Regulatory and Business Conduct

  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead to achieve the outcomes set out in the Bank's

Conduct Principles:
[Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.
  • Bachelors Degree in Liberal Arts, Business, Communications, Human Computer Interaction, Information Design, Interaction Design, Psychology or a related field (or equivalent practical e

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