Customer Support Sales - Mumbai, Maharashtra, India - HaystackAnalytics
Description
Tele Sales & Customer Support | Work from Office | CTC LPA |
Responsibilities:
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Connect with the end customer and resolve their concerns
- Confirm whether all reports are being released on time internally and from partner labs
Skill
- Work experience as a Tele caller, Telemarketer, or a similar role in the Sales Department.
- Professional certification in sales and marketing will be an advantage.
- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Outstanding problemsolving skills.
- Exceptional attention to detail.
- Hardworking individual.
- Good time management abilities.
- Strong decisionmaking skills.
- Ability to tolerate stress and pressure.
Requirement
- Good command over spoken English
Who are we?
HaystackAnalytics is a company working in deep technology of genomics, computing, and data science for creating the first of its kind clinical reporting engine in healthcare.
We are a new but well-funded company with a tremendous amount of pedigree in the team (IIT Founders, IIT & IIM core team).
Some of the technologies we have created are a global first in infectious disease and chronic diagnostics. As a product company creating a huge amount of IP, our Technology and R&D team are our crown jewels. With early success of our products in India, we are now expanding to take our products to international shores.Job Types:
Full-time, Permanent
Salary:
₹250, ₹300,000.00 per year
Benefits:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Experience:
- total work: 1 year (required)
Ability to Commute:
- Mumbai, Maharashtra (required)
Ability to Relocate:
- Mumbai, Maharashtra: Relocate before starting work (required)
Work Location:
In person
Speak with the employer
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