Customer Service Associate - Mumbai, India - Conviction Hr Pvt Ltd
Description
Responsibilities:
Excellent English verbal and written communication skills Responds to queries from customer through calls to answer queries/inquiries, provide information, and handle complaints regarding the organization's products or services.
Understands customer queries and responds to them ensuring that all queries/concerns are answered calls Understands customer's latent needs and maximizes opportunities to promote relevant products and services.
Exhibits promptness and politeness using the appropriate language while answering customer queries.Ability to handle multiple tasks simultaneously with ability to prioritize while providing exceptional customer service Maintains data confidentiality and adheres to information security and compliance norms laidout.
Job location :
Mumbai
Qualification :
HSC / Graduate
Experience : 0 years to 7 years
Shift :
Us shift
Job location :
Mumbai
Qualification :
HSC / Graduate
Experience : 0 years to 7 years
Shift :
Us shift
5 days working any 2 Rotational offs
Job Types:
Full-time, Regular / Permanent
Salary:
₹30, ₹40,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Night shift
- Rotational shift
- US shift
Supplemental pay types:
- Performance bonus
- Shift allowance
Experience:
- total work: 1 year (required)
Shift availability:
- Night Shift (preferred)
Speak with the employer
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