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    Change Manager - Noida, India - Ericsson

    Ericsson
    Ericsson Noida, India

    2 weeks ago

    Ericsson background
    Description

    Description

    Join our Team

    About this opportunity:

    We at Ericsson are seeking a dynamic and dedicated Change Manager. The focus of the Change Manager role is to effectively oversee alterations within our customer's infrastructure, ensuring seamless modifications to services and resources by following standard protocols. As a Change Manager at Ericsson, you will take pride in mitigating customer service impacts and driving necessary adjustment to meet evolving customer needs.

    What you will do:

    Act as the single point of contact for customers, guiding them through the Change Management process.

    Evaluate and record Change Requests using the dedicated Change Management tool, always ensuring accuracy and completeness.

    Prioritize Change Requests, factoring in potential conflicts and interactions between simultaneous changes.

    Assure all mandatory information is accurately logged within the Change Management tool, including pre/post checks evidence, tests executed, and CAB approval.

    Prepare and present appropriate documentation for Change Advisory Boards (CABs).

    Develop and incorporate contingency measures within Change Requests, guaranteeing a sturdy safety net should alterations not proceed as planned.

    The skills you bring:

    Ericsson Operations Engine - Mode Of Operations.

    ITSM Framework.

    Network Configuration And Change Management.

    Change Management Planning.

    MS TOP.

    Technical Documentation.

    Governance, Risk and Compliance.

    Release and change management.

    Change Advisory.

    Change Requests.

    ITIL Framework.

    Get Matched

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    Job Insights

    Based on previously hired candidates

    Popular Skills of Previous Hires

    Business Analysis

    Job titles of previous hires

    Change Manager

    Change Management

    Change Management Analyst

    Senior Manager

    Manager Global

    Previous hires also worked at

    Bharti Airtel Limited

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