Junior E-commerce Executive - Delhi, India - Tech2Globe Web Solutions LLP
Description
As an E-Commerce Executive you will be responsible for the day-to-day management and optimization of our e-commerce platform. You will work closely with various teams to improve the online shopping experience, drive sales, and ensure customer satisfaction.Responsibilities:
EBay Account Manage:
Have 1yr of experience in account handling especially for the platform eBay.
E-Commerce Platform Management:
Oversee the operation of the e-commerce website, ensuring product listings are up-to-date, images and descriptions are accurate, and the website is user-friendly.
Online Sales Strategy:
Develop and execute strategies to drive online sales growth, including promotional campaigns, product launches, and pricing strategies.
Product listing:
This is the process of adding and presenting products or items for sale on an e-commerce platform, website, or marketplace.
It's a fundamental aspect of running an online retail business and involves creating detailed listings that provide potential customers with essential information about the products available for purchase.
Customer Experience:
Focus on enhancing the overall shopping experience by addressing customer inquiries, resolving issues, and ensuring smooth order processing.
Data Analysis:
Analyze e-commerce performance metrics, including sales data, conversion rates, and customer behavior, to identify opportunities for improvement.
Payment and Security:
Ensure secure payment processing and customer data protection in compliance with relevant regulations.
Reporting:
Generate and provide regular reports on e-commerce performance to stakeholders.
Competitor Analysis:
Stay informed about industry trends and competitive e-commerce strategies.
Qualifications:
- Proven experience in ecommerce operations, preferably in a similar role.
- Familiarity with ecommerce platforms (e.g., Shopify, WooCommerce, Magento) and content management systems.
- Strong analytical and problemsolving skills.
- Excellent communication and interpersonal skills.
Proficiency in Microsoft Excel or similar data analysis software
:
- Attention to detail and a focus on customer satisfaction.
Job Types:
Permanent, Full-time
Salary:
₹8, ₹32,819.22 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- Ecommerce: 1 year (preferred)
Language:
- English (preferred)
Speak with the employer
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