Customer Support Associate - Kolkata, India - Orcapod

Orcapod

Verified Company

Kolkata, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Tech Mahindra Hiring

Designation

Associate Customer Support

Band

Job Profile

Handling inbound calls of customers calling regarding their query related to Adhar card

Job Type

Full Time Contractual (6 months) Duration 9 Hours (including 1 hr break)

Position

5 Gujarati, 2 Punjabi requirements

Mandatory Criteria

Communication skill Need Good communication in Gujarati or Punjabi.
Education Graduate preferred
Experience 6 months of any experience
Work Timing 7 am to 11pm (Any 9 Hours including 1 Hour Break.
Week off 6 days working 1 week off (Rotational)
Age Limit 35

Documents Required

Aadhar Card (Complete Date of Birth) Mandatory

Pan Card

Mandatory
Education Marksheets 10th, 12th & Graduation Preferred

Salary and Benefits

For Experience
TCTC 180247, Monthly In hand 13,20
Training Stipend Amount of 200/Day to be paid for approx. 8 Days of training

Basic Criteria

Graduate with minimum 6 months experience from any BPO calling process as on documents.

Customer orientation.

No leaves in next 6 months excluding 1 week-off.

Shift Time ( any 9 Hour in between 7 am to 11 pm)

Work from office module only

No Fresher

Contact Person - Surbhi

Contact Number - +91-XXXXXXXXXX

Role:
Customer Success Associate

Salary:

Not Disclosed by Recruiter

Industry:

BPO / Call Centre

Functional Area:

Customer Success, Service & Operations

Role Category:

Customer Success

Employment Type:

Full Time, Temporary/Contractual

Key Skills

Communication Skills

Education
UG:

Any Graduate

Company Profile:

Orcapod Consulting Services

Interview Details

DLF 2, Tower B, 3rd Floor, Opposite of Gitanjali IT Park Rajarhat, New Town, Kolkata
Full Time additional benefits
Insurance coverage
State of the Art office environment
PF & ESI facility
Inhouse Oncall doctor facility
Inhouse training & development facility