Customer Service Representative - Nagpur, India - AAIDEOLOGY
Description
Responsibilities
ONLY GRADUATED CAN APPLY
**FOR MORE DETAILS PLEASE FREE CONTACT TO: **
Customer Service Responsibilities list:
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Job Types:
Full-time, Regular / Permanent
Salary:
₹8, ₹26,086.75 per month
Schedule:
- Monday to Friday
- Rotational shift
- US shift
Supplemental pay types:
- Performance bonus
Speak with the employer
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