Customer Service Representative - Nagpur, India - AAIDEOLOGY

AAIDEOLOGY
AAIDEOLOGY
Verified Company
Nagpur, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Responsibilities

ONLY GRADUATED CAN APPLY
**FOR MORE DETAILS PLEASE FREE CONTACT TO: **
Customer Service Responsibilities list:
  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Job Types:
Full-time, Regular / Permanent


Salary:
₹8, ₹26,086.75 per month


Schedule:

  • Monday to Friday
  • Rotational shift
  • US shift

Supplemental pay types:

  • Performance bonus

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