Data Operations Administrator - Kochi, Kerala, India - Gallagher

Gallagher

Verified Company

Kochi, Kerala, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

About Us:

Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide.

Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence.

At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork.

With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers.

Responsibilities:

Remote monitoring and support for computer jobs/processes running on Windows servers located in US, UK and Canada. The jobs primarily involve accessing data stored on Oracle or MS SQL Server databases. Three shifts will be scheduled to provide 16hour coverage.
Monitor automated jobs and intervene as required
Work with production support manager to investigate job incidents
Run jobs based on specific events
Maintain operations logs
Review accuracy of pending automated jobs
Provide statistics and reporting on job activity
Troubleshoot data file transfers
Create and maintain computer jobs using various tools and custom
Create and update supporting documentation for jobs
Validate data interfaces by running jobs in test environment

Qualifications:

Understanding of computer concepts and operations
Ability to create scripts (DOS, JScript, VBScript, Powershell) and automated processes a definite asset
Prior experience with ActiveBatch or similar software such as BMC Control-M, Tidal, CA AutoSys a definite asset
Excellent oral and written skills
Able to work independently with mínimal supervision
Basic understanding of networking and protocols (e.g. FTP, SFTP, FTPS, SMTP)
Basic SQL with Oracle and/or MS SQL Server
Understanding of PGP (Pretty Good Privacy) concepts