Medical Receptionist - Kolkata, India - Dental World Super Speciality Clinics Pvt Ltd
Description
1. Should be well versed with the equipment/ Computer machines at the reception.- Supervision of cleaning of reception area and front desk as per the given protocol.
- Must be polite, welcoming and warm towards all patients. Ask them if they want any refreshments in case, they're waiting time is long.
- Important documents such as consent forms, patient registration forms must be filed and stored safely inside labelled folders
- A list of all the items kept at the reception desk (drawer wise ) must be made and updated regularly to promote order.
- Must be well versed at using the Patient Management Portal.
- Must be able to answer patient queries convincingly and confidently.
- Confirm the appointments for the day once in the morning and the treating doctor must be informed accordingly.
- Handling calls, connecting patients to doctors via helpline and coordinating with lab/IT department/Maintenance department for patient related work.
- Confirming with the patient their appointment time and sending them the appointment notification a day prior to their appointment.
Receptionist Requirements:
- Minimum experience of 2 years.
- Excellent analytical and problemsolving skills.
- Effective communication skills.
Salary:
₹8, ₹12,000.00 per month
Benefits:
- Leave encashment
Schedule:
- Day shift
Ability to commute/relocate:
- Kolkata,
West Bengal:
Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 2 years (preferred)
Speak with the employer
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