Medical Receptionist - Kolkata, India - Dental World Super Speciality Clinics Pvt Ltd

Deepika Kaur

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Deepika Kaur

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Description
1. Should be well versed with the equipment/ Computer machines at the reception.


  • Supervision of cleaning of reception area and front desk as per the given protocol.
  • Must be polite, welcoming and warm towards all patients. Ask them if they want any refreshments in case, they're waiting time is long.
  • Important documents such as consent forms, patient registration forms must be filed and stored safely inside labelled folders
  • A list of all the items kept at the reception desk (drawer wise ) must be made and updated regularly to promote order.
  • Must be well versed at using the Patient Management Portal.
  • Must be able to answer patient queries convincingly and confidently.
  • Confirm the appointments for the day once in the morning and the treating doctor must be informed accordingly.
  • Handling calls, connecting patients to doctors via helpline and coordinating with lab/IT department/Maintenance department for patient related work.
  • Confirming with the patient their appointment time and sending them the appointment notification a day prior to their appointment.

Receptionist Requirements:


  • Minimum experience of 2 years.
  • Excellent analytical and problemsolving skills.
  • Effective communication skills.

Salary:
₹8, ₹12,000.00 per month


Benefits:


  • Leave encashment

Schedule:

  • Day shift

Ability to commute/relocate:

  • Kolkata,

West Bengal:
Reliably commute or planning to relocate before starting work (required)


Experience:

- total work: 2 years (preferred)


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