Guest Relation Executive - Kochi, India - Chittilappilly Square
3 weeks ago
Description
Handling guest concerns in an efficient and timely manner.- Coordinatingand multitasking job duties in a busy environment.
- Should possess detailed information about the property as well as the competition.
- Providing excellent customer service as per company standards.
- Collect Guest feedback during guest departure along with his likes and dislikes.
- Should be able to handle all guests without bias or prejudice
- Follow the company rules and policies laid down by the management
- Adhere to strict staff grooming and hygienestandards
- Must be guest service focused and a team player.
- Positive attitude and outgoing personality is essential.
- Personable, enthusiastic, selfmotivated, and able to work independently.
- Strong interpersonal and organizational skills.
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