Customer Care Executive-freshers - Noida, India - OUTCAST
Description
Company:
OUTCAST
Location:
Noida
We are looking for Customer Care Executives that will be the liaison between our company and its current and potential customers.
OUTCASTS as a brand and its products.
Build sustainable relationships and engage customers by taking the extra mile,
Being dedicated to customer satisfaction and resolving any concerns that the customer has.
Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.
Understanding the unstated needs of the customer, asking relevant questions, and picking the right time to pitch the recommended solutions
Take a customer-focused approach to handle complaints and escalations.
Coordination with customers for any queries faced by them and solving the same.
Keep records of all conversations in our database in a comprehensible way.
Location:
Work from Office( E-207,Sector-63,Noida)
Job Types:
Full-time, Permanent
Salary:
₹10, ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
Schedule:
- Day shift
- Morning shift
Ability to commute/relocate:
- Noida,
Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (preferred)
Speak with the employer
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