Desktop Support Trainee - Gandhinagar, India - Team Computers Pvt Ltd

Team Computers Pvt Ltd

Verified Company

Gandhinagar, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Payroll Company:
Team Computers

Client organization:

LIC

Designation:
Desktop support Engineer / Trainee

Location:
Thane**
"Salary: upto 10K Monthly CTC ( Not in Hand)"

Experience: 0 to 1 years

Interview Round:
Telephonic

Skills Required:
Hardware & Software troubleshooting, LAN, WAN Configuration.

Job description

Roles and Responsibilities

Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role
Address user tickets regarding hardware, software, and networking
Ask targeted questions to diagnose problems.
Conduct remote troubleshooting.
Direct unresolved issues to the next level of support personnel
Working knowledge of office automation products and computer peripherals, like printers and scanners
Knowledge of network security practices and antivirus programs
Ability to perform remote troubleshooting and provide clear instructions
Create SoPs & K-Base.
Excellent problemsolving and multitasking skills
Customeroriented attitude