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    Senior Engineer - Bengaluru, India - Microland

    Microland
    Microland Bengaluru, India

    3 weeks ago

    Microland background
    Description
    Required Skills
    Behavioral | Microland Skills | Customer Centricity
    Technology | IT Technical Support Activities | Second Line Support
    Behavioral | Aptitude | Tasks Related Skills
    Functional | IT Operations Management | Operational Procedures
    Behavioral | Language Proficiency | English

    Education Qualification :
    Any Graduate

    Certification Mandatory / Desirable :
    Technology | IT Certifications | Any Certification


    Skill Required:

    • Help Desk-Log and keep records of customer/employee queries and advise on solution as per the SOP
    • Fault Resolution-Test and fix faulty equipment
    • Network-Proactively monitor Customer Networks using the appropriate Tools and respond to Alarms within SLA.
    • Applications-L1 support for all application related issues
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