Tele Caller Executive - Mumbai, Maharashtra, India - Sm jobscraft

Sm jobscraft
Sm jobscraft
Verified Company
Mumbai, Maharashtra, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Key Responsibilities:

-
Outbound Calls:


  • Make outbound calls to individuals or businesses using a prepared script.
  • Introduce and explain products or services to potential customers.
  • Gather information on customer needs, interests, and preferences.
-
Lead Generation:


  • Identify and qualify potential leads through proactive calling.
  • Maintain a database of leads and update records with relevant information.
  • Collaborate with the sales team to ensure a smooth handover of qualified leads.
-
Product/Service Knowledge:


  • Stay informed about the features, benefits, and pricing of the products or services being offered.
  • Address customer queries and concerns effectively, providing accurate information.
-
Customer Relationship Management:


  • Build and maintain positive relationships with customers through excellent communication.
  • Follow up on leads and inquiries to nurture customer interest.
-
Sales Targets:


  • Achieve individual and team sales targets and objectives.
  • Keep track of sales metrics, such as calltosale conversion rates.
-
Feedback and Reporting:


  • Provide feedback on customer responses and market trends to the sales and marketing teams.
  • Prepare and submit regular reports on call activities, lead generation, and sales results.
-
Compliance:


  • Adhere to all company policies, guidelines, and industry regulations.
  • Ensure ethical and professional conduct during customer interactions.

Qualifications:

-
Education:


  • High school diploma or equivalent. Additional education in sales or marketing is a plus.
-
Experience:


  • Previous experience in telemarketing or telecalling is advantageous.
  • Familiarity with customer relationship management (CRM) tools is a plus.
-
Communication Skills:


  • Excellent verbal communication skills with a clear and friendly telephone manner.
  • Ability to actively listen to customer needs and respond appropriately.
-
Sales Skills:


  • Basic understanding of sales techniques and the ability to persuade and influence customers.
-
Computer Skills:

-
Persistence:


  • Demonstrated ability to handle rejection and persist in making calls to achieve targets.

ONLY FEMALE CANDIDATE FOR MALAD, MUMBAI LOCATION

Salary:
₹15, ₹25,000.00 per month


Schedule:

  • Day shift

Work Location:
In person


Speak with the employer
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