Sam - (Women Ethenic Wear) - Mumbai, India - Tata CLiQ

Tata CLiQ

Verified Company

Mumbai, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Tata CLiQ is the flagship digital commerce initiative of the Tata Group. It is a multi-category e-commerce platform, operating across categories such as Fashion, Footwear and Accessories, Beauty, and Luxury.

It has a unique omnichannel marketplace model offering customers the convenience of quicker delivery (by shipping from store), easy pick-up and returns, across 1,200+ brands and 1,000 stores in 100+ Indian towns and cities.

At CLiQ:

We obsess over customer delight.
We are out there to find an alternate way of doing ecommerce.
We carry an attitude to develop a culture of learning and continuous improvement, both for people and processes.
We believe in Uncomfortable Transparency.
We will always be respectful, empathetic, and caring about the wellbeing of our teams.

- we encourage experiments and creativity in Technology.

We develop and use technology to enhance daytoday life and have a positive impact on customers.
We encourage experiments and creativity in Technology.

We are committed to strengthening diversity, equity, and inclusion at the workplace through an enabling environment, supportive work-life policies for employees, and a culture that welcomes differences and creates a sense of belonging.

We strive to create a work environment where all employees can develop and grow to achieve their full potential. We are an equal opportunity employer and are committed to maintaining respect and dignity for all"

a) Business Development

Seller/Brand Onboarding, Selection/Assortment Improvement.

- b) Relationship Management

Maintain terms with Key internal Stakeholders, Brands & Sellers.

- c) Category Understanding

360 degree view and understanding of the category.

- d) Customer NPS

Manage Customer NPS by delivering high quality product and experience.

- e) Monitoring, and improving operational Matrix
- like O2S, EDD and perfect order and seller performance.
- e) Analyse Event and Non-Event Sales Data, Forecast and Plan, for Future Demand.
- f) Close BAU and event pricing and support for DOD and other weekly sales properties.
- g) Negotiation with Vendors for Key tie-ups and additional support for Inventory Business.
- h) Managing Marketplace monthly Sales Plan. Maintain optimum level of inventory from the sellers at multiple locations.
- i) Manage and meet top line targets for the assigned accounts.
- j) Coordinate with Finance, Operations, Logistics Stakeholders.