Wfm Scheduler - Jaipur, India - VCosmos

VCosmos
VCosmos
Verified Company
Jaipur, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

The position must establish and maintain strong relationships that will allow an effective working relationship with all levels of employees & management from multiple departments and multiple sites.


Responsibilities:


  • Ensure schedules are generated on a regular basis to maximize efficiency of resources
  • Provide various scheduling analyses to ensure optimal schedules and provide staff recommendations.
  • Provide and maintain Intraday Performance reports
  • Ensure data integrity within WFM system
  • Capture, store and report on historical statistics
  • Provide and create New Hire and Department Shift Bids
  • Collaborate with multiple VCI staff to identify scheduling requirements.
  • Establish and maintain communication channels to ensure scheduling and resources are met.
  • Provide various WFM Presentations such as New Hire Presentation and Department Quarterly Reviews

Required Qualifications & Experience:

1-3 years of Workforce Management experience using WFM software with a preference of Aspect WFM database system

2-3 years of Excel experience with Intermediate knowledge of formula definitions


Salary:
₹50, ₹60,000.00 per month


Schedule:

  • Day shift
  • Rotational shift

Ability to commute/relocate:

  • Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (preferred)

Experience:


  • WFM Scheduler: 1 year (required)
  • BPO WFM: 1 year (required)

Work Location:
In person
More jobs from VCosmos
See all jobs of VCosmos