Helpdesk Co-ordinator - Nashik, India - Minitek Systems India pvt ltd

Minitek Systems India pvt ltd
Minitek Systems India pvt ltd
Verified Company
Nashik, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Designation :
Call Co-Ordinator / Helpdesk Support

  • Ensure the daily attendance of all location engineer and onsite Engineers availability during service window
  • Monitor and respond quickly to incoming requests related to IT issues from Factory users
- follow up with engineer and users to ensure complete resolution of issues

  • Identify and escalate situations requiring urgent attention
  • Prepare daily, weekly, monthly reports and send it to the reporting managers
  • Keep inventory of all equipment, software, and license and provide data when required

Salary:
₹14, ₹18,000.00 per month


Benefits:


  • Provident Fund

Shift:

  • Day shift

Ability to commute/relocate:

  • Nashik, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (preferred)


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