Executive - Channel Sales (Mid Tier Apmea) - Chennai, India - Freshworks
Description
Company DescriptionAbout Freshworks
Freshworks makes it fast and easy for businesses to delight their customers and employees.
We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user.
More than 50,000 companies - from startups to public companies - around the world use Freshworks software-as-a-service to enable a better customer experience (CRM) and employee experience (ITSM, HRSM).
Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve 50,000+ customers including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.
Freshworks transforms the way world-class organizations collaborate with customers and co-workers.The suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).
Freshworks has received numerous accolades including 2019 Startup of the Year form Economic Times, #16 ranking on the Forbes' Cloud 100 list and #22 on the Battery Ventures/Glassdoor Best Places to Work in 2020.
Our suite of products has also been recognized by analysts including the Gartner Magic Quadrants for CRM Customer Engagement, IT Service Management and Sales Force Automation.
While Freshworks has had incredible organic growth over the last few years, the company also has made targeted acquisitions that add critical capabilities to the portfolio including Natural Language Processing, Chatbots, Machine Learning, Social and Messaging Transformation.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose and passion, irrespective of their background, gender, race, sexual orientation, religion or ethnicity.
We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities and our business.
Job Description:
Overview:
- Build product and domain expertise by understanding product
market fit and so on
- Establish and maintain healthy relationship with partner teams,
- Own and meet assigned sales targets (coowned by channel
- Collaborate with various internal functions like presales, customer
partners and customers
- Understand local markets thoroughly including factors influencing
- Assist partners on issues with conversions, objection handling,
- Discover and implement new / marketspecific lead generation
with marketing teams, CSM and reseller sales teams
- Be the single point of contact for partners for all things technical
- Coordinate with internal stakeholders and follow up for partners on
- Arrange online training sessions and ensure the partner is up to
- Handle incoming support tickets from partners, manage escalations
Qualifications:
Requirements:
- Be willing to work in required shifts as per region allotted
- Demonstrate high project management skills, scope management,
- Excellent verbal and written communication skills
- Must be willing to travel as required to territory aligned.
- Selfmotivated with a proactive approach on projects
- Technical knowledge
- Attention to detail, ability to articulate clearly
- Interpersonal skills, ability to build rapport required for close
partners in the assigned territory
Additional Information
- MBA or Bachelor's degree preferred in computers, marketing or
- 14 year's experience in channel sales
to find their true potential, purpose, and passion irrespective of their
background, gender, race, sexual orientation, religion and ethnicity. We
are committed to providing equal opportunity for all and believe that
diversity in the workplace creates a more vibrant, richer work
environment that advances the goals of our employees, communities and
the business.
Additional Information
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity.
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