No further applications will be accepted for this offer, we have other related job offers that you can find below.

Front Office Executive: Hotel - Delhi, Delhi, India - Ace Consultants

Ace Consultants

Verified Company

Delhi, Delhi, India

1 month ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

WE ARE HIRING

Job designation:

Front Office Executive : Hotel

Job location:

Delhi

Salary:

20,00030,000

Experience:

Total experience:
5 years in a front office or guest relations role in the hospitality industry.
Minimum experience:
2 3 years of experiences role in the hospitality industry.

Education:

Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.

Eligibility:
-
ONLY FEMALES

Skillset:

Good communication skills
Proficiency with MS Office
Hotel reservation systems and pointofsale software is an advantage.

IMMEDIATE JOINERS REQUIRED

FULL TIME

Profile Introduction:

As a Front Office Executive in our esteemed hotel, you will be the first point of contact for guests, creating a positive and lasting impression.

Your role is crucial in ensuring a seamless and delightful experience for our guests from check-in to check-out. You will be the face of our establishment, embodying hospitality and professionalism.

Responsibilities:

-
Guest Relations: Greet and assist guests with check-in and check-out procedures, ensuring a warm welcome and farewell.
-
Reservation Management: Handle room reservations, cancellations, and modifications efficiently, utilizing the hotel's reservation system.
-
Information Dissemination: Provide accurate information to guests regarding hotel facilities, services, and local attractions.
-
Communication Hub: Act as a liaison between guests and various hotel departments to address inquiries and special requests.
-
Cash Handling: Manage guest payments, process invoices, and handle financial transactions accurately.
-
Problem Resolution: Resolve guest issues and complaints promptly, maintaining a high level of customer satisfaction.
-
Collaboration: Coordinate with housekeeping, maintenance, and other departments to ensure a smooth operation.

Requirements:

-
Communication Skills: Excellent verbal and written communication skills in English. Additional languages are a plus.
-
Customer Service: Strong customer service orientation with a friendly and approachable demeanor.
-
Technical Skills: Proficient in using computer systems, including MS Office and hotel management software.
-
Adaptability: Ability to handle challenging situations, multitask, and work in a fast-paced environment.
-
Professional Appearance: Well-groomed and presentable appearance

Salary:

₹20, ₹30,000.00 per month

Schedule: