Host/hostess - Hadapsar, Pune, Maharashtra, India - FML HOSPITALITY

FML HOSPITALITY

Verified Company

Hadapsar, Pune, Maharashtra, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Responsibilities:

Warmly welcome guests upon arrival and guide them to their tables.
Manage and organize reservations, ensuring optimal table turnover.
Communicate effectively with the kitchen and waitstaff to coordinate seating and provide excellent service.
Assist in maintaining cleanliness and organization in the reception area.
Respond to guest inquiries, provide information about the menu, and address special requests.
Monitor the dining area to ensure a comfortable and enjoyable experience for guests.
Collaborate with the management team to handle guest feedback and resolve any issues promptly.

Qualifications:

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Customer Service Skills: Exceptional interpersonal and communication skills to create a positive and welcoming atmosphere.
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Organization: Ability to manage reservations efficiently and coordinate with various teams to ensure smooth operations.
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Adaptability: Capable of handling high-pressure situations and adapting to a fast-paced environment.
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Professionalism: Maintain a polished appearance and professional demeanor at all times.
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Team Player: Collaborate effectively with other staff members to provide seamless service.
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Problem-Solving: Quick thinking and the ability to address and resolve guest concerns effectively.
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Multitasking: Manage multiple tasks simultaneously while maintaining attention to detail.
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Flexibility: Willingness to work evenings, weekends, and holidays as needed.

Job Types:
Full-time, Permanent

Salary:
₹8, ₹29,803.40 per month

Benefits: