Tellecaller - Pune, Maharashtra, India - Event Beep

Event Beep
Event Beep
Verified Company
Pune, Maharashtra, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Roles and Responsibilities:

  • Answering calls and resolving queries about product or company.
  • Noticing significant subtleties of every discussion.
  • Conveying verbal acknowledgments of offers to our Sales group for closing.
  • Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.
  • Maintains operations by following policies and methodology and functional changes.
  • Keeps up quality service by adhering to organization guidelines.
  • Reaching potential or existing clients to advise them about an item or administration utilizing predefined scripts.
B. Responding to inquiries concerning things or the organization


  • Posing questions to comprehend client necessities and close sales
  • Considering the details of each offering and staying side by the side of updates to these contributions.
  • Acquiring and updating an individual's contact details.
  • Calling active or old customers to encourage the purchase of items,

Requirements:


  • Proven experience as a tele sales representative or other customer service role.

High school diploma:
B.sc/BA will be added advantage.


  • Excellent knowledge of the English language
  • Good knowledge of computer programs like (CRM software) and other telephone systems
  • Proven track record of successfully meeting sales quota over the phone.
  • Ability to switch communication styles.

Skills:


  • Proficient in communication and interpersonal skills
  • Research and record-keeping skills
  • Verbal communication
  • Outstanding negotiation skills to resolve issues and address complaints
  • Data entry skills
  • Closing skills
  • Telephone skills
  • Should have US calling experience
Night Shift


Pay:
₹400, ₹700,000.00 per year


Supplemental pay types:

  • Performance bonus

Experience:

- total work: 1 year (preferred)


Ability to Commute:

  • Pune, Maharashtra (required)

Ability to Relocate:

  • Pune, Maharashtra: Relocate before starting work (required)

Work Location:
In person


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