Customer Service Representative - Gurgaon, India - Sitel
Description
Customer Service Representative
- India
- Gurgaon
Customer Service Representative
About Us:
- SITEL is;
- World€s Leading BPO.
- Handle 3 million contacts every day.
- 145 centers in 27 countries.
- 350 clients
- 36 languages
- Rated No.1 Contact Center Globally by the Black Book of Outsourcing, 2nd time in a row
Job Summary:
Answer inbound calls within the guidelines/goals established by the client and management. Consistently archives call quality goals in order to meet client and customer satisfaction goals.
Primary Job Responsibilities:
Greetings from SITEL
SITEL is hiring for International Technical Support Voice Process.
Job Details:
Age: 18 years to 35 years
- Minimum Qualification Intermediate (or +2 equivalent).
- Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students)
- Experience Any Under Grad or Graduate Freshers.
Communication skills:
Exceptional Spoken skills in English
Shifts:
Rotational shifts (Should be comfortable to work in all shifts)
Salary:
As per Market Standards
Experience:
Any Under Grad/Graduate Freshers can apply.
Job Profile:
- International Voice (Technical Support)
Responsibility: Provide Technical Support to International Customers
-
Shift Timings: Should be flexible to work in US Rotational Shifts.
-
Desired Skills: Need Excellent Communication skills in English.
- Must-Have
strong Technical Knowledge(Hardware, Software, and networking Concepts)
Working Days:5 days working
-
Weekly Offs:2 Week Offs(Rotational and Split)
-
Transport:Home Pickup and Home Drop.
-
Rounds of Interview:JAM, HR, Voice and Accent, Tech Test, Operations Round.
All Interviews will happen over telephonic or Skype.
You can refer your friends too
Education:
- High school diploma or equivalent
Experience Target:
- Call Center experience a plus
Customer Service Representative
- India
- Gurgaon
Job Segment:Customer Service Representative, Call Center Representative, Call Center, Testing, Customer Service, Technology
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