Customer Support Executive - Rajajinagar, Bengaluru, Karnataka, India - Global Associates

Global Associates
Global Associates
Verified Company
Rajajinagar, Bengaluru, Karnataka, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Responsibilities:


  • Maintaining a positive, empathic, and professional attitude toward customers at all times
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels
  • Acknowledging and resolving customer complaints
  • Knowing our products inside and out so that you can answer questions
- keeping records of customer interactions, transactions, comments, and complaints
- communicating and coordinating with colleagues as necessary

  • Providing feedback on the efficiency of the customer service process
  • Managing a team of junior customer service process

Job Types:
Full-time, Permanent


Pay:
₹11, ₹22,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Morning shift

Supplemental pay types:

  • Performance bonus

Education:


  • Bachelor's (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • Hindi (preferred)
  • English (preferred)

Work Location:
In person


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