Retainer - Mumbai, India - CRISIL

CRISIL
CRISIL
Verified Company
Mumbai, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Functional Responsibility / Domain Related

  • Timely review of user access and remediation of discrepancies by undertaking necessary action steps.
  • Analyze the data that are available in the system and share observations to required stakeholders.
  • Performs independent research as needed to acquire understanding of the data.
  • Maintains adherence to strict deadlines.
  • Maintains related records and files following internal procedures.
  • Answers mail and/or telephone inquiries relating to the access.
  • Ensure execution of Transfer, Leaver, and new Joiner processes
  • Perform User Acceptance Testing in support of changes made to relevant IT systems
  • Ability to balance effective operational execution with continuous improvement.
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Client Management / Stakeholder Management

  • Ownership of all deliverables to client and be responsible for timeliness and quality of all tasks and activities delivered. Ensure top quality user/service experience.
  • Develop and maintain relationships with client counterparts
  • Excellent communication (written and oral), interpersonal and organizational skills.
  • Basic understanding of data analysis.
  • Problemsolving skills informed by deep and varied experience in forging solutions.
  • Proficiency in Microsoft Office (Outlook and Excel).
  • Proficiency in Python preferred but not mandatory
  • Professional demeanor, team player, ability to interface effectively with internal/external stakeholders
  • Diligent and intellectually curious selfstarter with a strong work ethic and a drive to succeed.
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