Wintel Position R-5366-2021 - Bengaluru, Karnataka, India - Skillety Technologies
Description
Role:
Windows Server Administrator
Functional Area:
Infrastructure Managed Services, ITO/ ITSM
Mandatory Skills:
- Great communications Skills written and verbal English skills
- Proactive initiative with good problem solving skills
- Communicate well with other administrators and end users
- Participate in a periodic 24x7 oncall rotation, which can include planned weekend work
- Understanding of Production processes (i.e., Production Operations, Incident & Problem Management, Change Management, Escalation Management, RCA)
- ITIL
- Possess the combination of technical, strong communications with very strong client management skills
Preferable Skills:
- A Strong team player
- Experience in Windows Servers Administration 2003/2008R2/2012/201
- Good knowledge of systems maintenance procedures
- Ability to produce high quality documentation, especially for root cause analysis and remediation actions, and for recommending preventative measures
- Selfdisciplined and highly motivated
- Aptitude for learning new technical skills and new system operations
- Understanding of ITIL methodology and effective operations governance methods and processes
- Knowledge of metrics aligned to ITIL Processes
- Highly Self Motivates, Goal Oriented and Self Directional
- Good understanding of Windows and Unix environment.
- Basic knowledge of networking and commands
- Knowledge on Server Support will be an added advantage.
Interpersonal
Skills:
- Good communication skills
- Experience in customer handling/customer skills
- Excellent in understanding the escalation path and meet SLA's
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