E Commerce Marketing Executive - Bengaluru, Karnataka, India - Happy square outsourcing company

Happy square outsourcing company

Verified Company

Bengaluru, Karnataka, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Position Details

Division:
Marketing Division

Location:
Bangalore

Required Male Only

Required Qualification

Graduates (preferably) with at least 2 to 3 years of experience in a similar profile
Experience in Customer Care Management/ Client Relationship Management/ Lead

Generations.

Experience in Managing E-commerce marketplaces.
Managing online marketplaces (E.g., Amazon, Flipkart, etc.)

○ Manage marketplace billing & reconciliations.

○ To oversee timely scheduling, dispatch, delivery and returns of all orders.

○ Manage all issues with marketplaces regarding order scheduling, dispatch, delivery,

returns, refunds, and billing.

○ Coordinate with marketplaces for reimbursement of any fee claims.

Management of Company E-store

○ Oversee inventory management on E-store.

○ Oversee and manage any issues with order delivery.

○ Resolve any issues with the help of the E-store platform help centre.

○ Resolve issues with the payment gateway if any.

○ Manage website platform, payment gateway billing & reconciliation.

Customer Care Management:
○ Manage inbound leads and clients.

○ Manage complaints, and queries from customers.

○ Lead generation through research and outbound calls.

Coordinate and assist the sales team in resolving all queries within a

timeframe.

Data analytics & management of marketing and sales department reports
Management of marketing department expenses and record them.
Interdepartmental coordination for order management.
Interdepartmental coordination for marketing & sales-related activities.
Stakeholder management.

Skill & Attributes:
Good Coordination skills, follow-ups, data analytics,

reporting and MIS

Salary:
₹15, ₹30,000.00 per month

Benefits: