Malyalam/ Hindi Customer Service Wfh - Ernakulam, India - Medical S P Private Limited
Description
Responsibilities:
- Provide exceptional customer service to our clients in both Malyalam and Hindi languages.
- Resolve customer concerns and inquiries related to computer and network security.
- Document customer interactions and follow up as necessary.
- Collaborate with other departments to resolve customer issues.
- Research, troubleshoot, and resolve complex technical problems.
- Continuously update knowledge of computer and network security in order to provide accurate information and advice to customers.
Requirements:
- Must be fluent in Malyalam and Hindi languages.
- Knowledge of computer and network security.
- Strong communication skills, both verbal and written.
- Ability to work independently with minimum supervision.
- Positive, cando attitude and excellent work ethic.
- Strong problemsolving and analytical skills.
- High school diploma or equivalent.
Benefits
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