Operations Processing Associate - Chennai, India - Hashmap

Hashmap
Hashmap
Verified Company
Chennai, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

In these roles you will be responsible for**:

  • Performing actions based on the EOB, Insurance wesbites to collect outstanding Accounts Receivables.
  • Analyzing medical insurance claims for quality assurance
  • Resolving moderately routine questions following preestablished guidelines
  • Ensuring accurate and timely completion of transactions to meet or exceed client SLA
  • Performing routine research on customer inquiries.
  • Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
  • Identify the outstanding claims with payers through the reports from clients
  • Check EOB and Insurance websites with regard to outstanding claims
  • Coordinate with the team leader in following the processes

Requirements for this role include:


  • Ability to work regularly scheduled shifts from Monday-Friday 7:30Am to 5:30Pm IST.

Preferences:


  • Ability to communicate (oral/written) effectively to exchange information with our client.
  • The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement.**:
  • All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.
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